By dtown
#438172
Recently sold back a few textbooks and Chegg claimed I used the wrong ISBN with on algebra item, but that was incorrect. I returned an unused loose leaf pages with an ID number they provided and matched to. They said I was claiming a soft back copy. Well, they never let me know there was an issue and when I contacted them they said I had a choice to donate the item or have it returned for a fee of $6.99. They only have live chat and supervisor was not available and would not be available during normal business hours. All I can say is I would use this company with extreme caution. I took the donation option and they refused to provide a receipt. It felt like a classic rip off. They could do this with any book and you would be on the losing end.